Notations based on the "Act on Specified Commercial Transactions" and the "Act on Payment Service"
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1. Selling Price (Consideration for Services)
Please refer to the purchase screen on the service.
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2. Timing/methods of Payment
For the web version of the service: we accept payment through credit cards and Apple pay.
For the app version of the service: we accept payment through App Store and Google Play.
The timing of payment is subject to the terms and conditions of the platform operator, credit card companies, etc. selected by the customer.
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3. Delivery Timing of Goods
Points will be awarded immediately after purchase.
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4. Refund Policy
Due to the nature of the service, no refunds will be made unless specifically required by law.
Please note that once points are purchased or individual paid services using points are acquired, they cannot be withdrawn or canceled.
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5. Service Provider’s Name, Address, Representative, Phone Number of the Operator, Contact Information for Complaints and Consultations
• Name: KODANSHA LTD.
• Address: 2-12-21 Otowa, Bunkyo-ku, Tokyo 112-8001, Japan
• Representative Director and President: Yoshinobu Noma
• E-mail address: support@kmanga.kodansha.com
* In accordance with the Act on Specified Commercial Transactions, certain items are omitted.
These items will be disclosed promptly upon request at the time of the transaction.
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6. Monetary Obligations to Customers other than Selling Price
Communication expense to access the service and download content from the service.
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7. Responsibility for Defects in Service
We do not warrant the completeness, accuracy, or usefulness of this service. In no event will we be liable for any special circumstances, lost profits, indirect damages, or other damages, and our aggregate liability to any customer will not exceed $50. However, this disclaimer and limitation does not apply if such damages are caused by our willful misconduct or gross negligence.
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8. Amount Available for Payment with Prepaid Payment Instruments
There is no limit to the maximum amount of points that can be purchased, held, and used.
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9. Expiration Date of Prepaid Payment Instruments
Points purchased through the K MANGA app / website have no expiration date.
However, each point may expire in accordance with Article 11 of the “K MANGA” Terms of Use.
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10. Scope of services available for use Prepaid Payment Instruments
Customers may use the points within the "K MANGA" service only.
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11. Operating Environment for Using This Service and Prepaid Payment Instruments
< App >
• Platform: iOS/Android
• Operating Environment: Devices with iOS 16.0 or later, Android 8.0 or later with neon CPU
< Website >
• Windows: Internet Explorer 11 or later /Mac: OS 10.15 or later / Latest versions of Chrome, Edge, Safari
• iOS: Standard browser on iOS 15 or later
• Android: Standard browser on Android 9 or later
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12. Necessary precautions for use
Please see the above “4. Refund Policy”.
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13. Method by which the unused balance of prepaid payment instruments can be ascertained
Customers can ascertain the unused balance through the "Shop" feature in the app or via "My Page" on the website.
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14. Customer Asset Protection
Pursuant to the Payment Services Act, we are required to secure not less than one-half of the unused balance as of each reference date in order to protect holders of prepaid payment instruments. We have entered into a Security Deposit Guarantee Agreement with Sumitomo Mitsui Banking Corporation to secure an amount equivalent to one-half of the unused balance of prepaid payment instruments held by customers. In the event of our bankruptcy or other insolvency proceedings, holders of prepaid payment instruments will be entitled to priority repayment ahead of other creditors.
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15. Compensation Policy
In the event that a customer suffers damage caused by fraudulent acts committed by a third party in connection with prepaid payment instruments issued by us, we shall not be liable unless such damage is attributable to us. However, in cases where we recognize special circumstances, we may, at our sole discretion, exceptionally provide compensation to the affected customer. If you become aware of any unauthorized or fraudulent use against your will, please contact the Consultation desk listed in Section 5. Furthermore, in the event of, or if there is a risk of, fraudulent transactions, we will promptly disclose necessary information when we deem it necessary to prevent the spread of damage (secondary damage) , taking into account the nature of such fraudulent transaction.
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16. General Conditions Pertaining to Use of Prepaid Payment Instruments
Please check the " K MANGA " Terms of Use.